Standardized Patient - Atlanta

EMPLOYEE INTERACTION

• Works with other Standardized Patients.
• Interacts with the Standardized
• Patient trainers and Clinical Skills Evaluation Center Manager for training and quality assurance and day to day exam work.
• Interacts with other CSE staff involved in the exam.

POLICY AND PROCEDURE INTERPRETATION

• Operates within the guidelines established by SP Section policies and procedures.
• Maintains the confidentiality of all information in accordance with previously established and/or new policies and procedures of the SP Section, CSE and the institution.

INTERNAL CLIENTS - CONTACTS

• Trainer on Duty � under his/her supervision any day SP works in the exam
• SP Trainers � training, review, quarterly performance evaluation meetings and quality assurance
• SP Operations Specialist � communication as needed regarding scheduling and other logistics of the role
• Center Manager � immediate supervisor, monthly voluntary meetings
• Administrator on Duty and Control Room Staff � interacts with on any day SP works in the Exam
• Other CSE Center Staff � interacts as needed/directed.

EXTERNAL CLIENTS - CONTACTS

• USMLE Step 2 CS examinees � interacts with on any day SP works in the exam
• NBME Case Development and Case Materials Staff � interacts as needed or directed.

RESPONSIBILITIES AND DUTIES

• Portrays a patient in a standardized way repeatedly during the course of each exam
• Be physically examined by students and/or medical graduates throughout the entire shift
• Records the results of the case checklist, using the SP Data Entry computer program
• Evaluates the candidate�s verbal and non-verbal communication skills
• Evaluates the candidate�s English proficiency
• Performs quality assurance on case performance
• Must be open/honest with the Medical Advisor/Supervisor and the Center Manager about any medical conditions that might jeopardize his/her effectiveness in the exam
• Attends scheduled communication review workshops
• Attends additional training sessions as needed
• Attends monthly SP meetings when available
• Enters work availability and regularly checks for scheduled work, using SP Calendar Assistant
• Be available to work a minimum of 3 days per week and 8 hours per day
• All actively working SPs are required to attend periodic performance evaluations four times per year.
• Other duties as assigned by the Trainer on Duty, SP Operations Specialist, and Center Manager.

PHYSICAL DEMANDS

• Must be willing to wear a hospital gown with only undergarments underneath, while on camera and/or observed live through an observation window or video monitor.
• Potentially awkward and/or uncomfortable performance of physical examination maneuvers will be experienced by the SP when examinees perform the physical portion of the exam.
• Comfort with a physical examination of SP�s entire body by medical students and - or physicians is required with exception of rectal, pelvic, genital, female breast and corneal reflex examinations.
• A physical examination or assessment by the Medical Supervisor is required as part of being hired for the job and SP�s must be willing to have periodic reassessments during the time employed as an SP.
• No physical health conditions, which may contradict the assigned case, may exist during employment as an SP.
• Standing, sitting, bending, walking, reaching and lifting are required for this position.

WORK ENVIRONMENT

SKILLS AND ABILITIES

• Must be able to portray a person other than him or herself effectively and consistently in a standardized way
• Must be comfortable having repeated physical examination maneuvers performed on self
• Must be objective when interacting with and rating examinees of all backgrounds
• Must have strong reading and writing skills to absorb and use the detailed case training and exam procedural information
• Must have excellent recall in order to rate the examinees
• Must be responsible about keeping track of scheduled work days
• Must be reliable in following rules and procedures for the exam
• Must have strong interpersonal skills when interacting with other employees
• Must have comfort with own personal health, so that it does not interfere with the patient being portrayed
• Must be open to continual retraining regarding portrayal and ratings
• Must be able to use a simple computer program, mainly involving clicking the �mouse�
• Must be willing to work a varied schedule due to a potential 7-day per week, schedule of exams for AM and PM shifts.