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Standardized Patient Trainer/QA Specialist (HOU)

Location:Houston, TX
Exempt/Non-Exempt:Non-Exempt
Benefits:ECFMG offers competitive compensation and excellent benefits including generous coverage for health, dental and vision insurance, 15% employer contribution towards retirement, 100% tuition reimbursement, and many other great benefits. ECFMG is an equal opportunity employer.
Employment Type:Full Time
Department:Houston Center
Description:The SP Trainer/QA Specialist will assist in recruitment and screening of Standardized Patients (SPs) who are trained to portray various types of patients used in a high stakes clinical skills exam of physicians or medical students. They train assigned SPs, monitor their performance, serves as specialist for assigned cases and provide trainers across all sites with portrayal information and interpretation of case-related materials. They also participate in the development of new cases.
Duties:The responsibilities and duties of this position include: To train SPs in all aspects of case portrayal (delivering details, physical simulation, affect, and realism), effective use of internal software programs and compliance with documentation standards, recognition of USMLE Step 2 CS criteria for physical exam maneuvers through trainer simulation of these maneuvers, case materials and medical matters including issues of bodily functions, sexual matters, psychological issues, etc. Communication skills rating of USMLE Step 2 CS examinees, CSEC, ECFMG and USMLE policies and procedures, observes videos of SPs across sites for quality assurance purposes and recommends intervention, re-training or removal of an SP as needed to maintain standardization. Gives on-going feedback to SPs, remediates SP performance based on feedback from central staff, case specialists, and personal observation, writes and communicates assessments of training interactions to Center Manager, Director of Center Operations, and appropriate CSEC staff, accumulates data for annual evaluations of SPs under the guidance of the Center Management, functions as Trainer on Duty, coordinates with exam operations staff while functioning as Trainer on Duty, gains knowledge of all aspects of CSEC Center issues. Candidate recruits SPs, assists Center Manager in screening and matching SPs to cases, participates in meetings and seminars at the Central office or other CSEC sites as well as appropriate conferences as a means of professional development. Candidate must be comfortable performing physical examinations of an SPís entire body for training purposes, with the exception of rectal, pelvic, genital, female breast and corneal reflex examinations. Must also be comfortable with these maneuvers being performed on them as needed. Must be available to work evenings and weekends to meet the needs of the CSEC Exam schedule and carry out other duties as assigned by supervisor.



Qualifications:The ideal candidate might have a combination of the following experience: Teaching, direct responsibility for training others in a professional environment, standardized patient work, writing/editing, clerical /administrative, including computer use in an office environment, simulation/acting, clinical interviewing and physical examinations. A Bachelors Degree is preferred or at least 2 years equivalent in relevant work experience. The skills required include: Excellent training and/or adult teaching skills, excellent verbal and written communications skills, detail-oriented; with a focus on Quality Assurance Planning and organizational skills, the ability to bring out realistic performances, strong computer skills, problem solving skills, ability to work with a diverse group, and presentation skills.


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